WHO WE ARE

Our website address is: https://fracozbuy.com

Fracozbuy is Nepal's trusted digital marketplace for game top-ups, gift cards, software licenses, subscriptions, and digital products. We are committed to protecting your privacy and ensuring a secure shopping experience for every customer.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Game UID or account details (for top-ups)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Verify payments.
  • Provide customer support.
  • Improve our website and services.
  • Prevent fraud and unauthorized transactions.

3. Payment Information

Payments are processed through trusted payment providers. Fracozbuy does not store your card or sensitive payment details.

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website performance.

5. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

6. Third-Party Services

Our website may use trusted third-party services such as payment gateways, analytics tools, and email providers to operate our services.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our support team.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our official support channels.